seascape greencertified header
Covid-19
Scroll Down

Your safety is important to us. COVID-19 Update

On a daily basis, we are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and following the guidance of government and public health officials.

We recognize that these are challenging times and we want you to know that the safety of our guests and associates are of utmost importance when visiting Seascape Beach Resort. All our guests should have the confidence that when you book a stay with us that we are following strict guidelines that will allow us to have your accommodations ready for you.

When our next opportunity comes to serve you, our welcoming spirit will be waiting.

Tim McGregor
General Manager

Our Commitment to Cleanliness:

We would like to assure our friends visiting Seascape Beach Resort that our Resort is operating at the highest standards for hygiene and cleanliness. Our hotel’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps Seascape Beach Resort is taking:

Associate Health and Safety, Cleaning Products and Protocols: Our associates – and their own health, safety and knowledge – are essential to an effective cleaning program and we are working closely with our team to educate and offer continuous training and tools. In addition, we use cleaning products and protocols which are effective against viruses, including:

Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. In our daily meetings, our team is reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
Social Distancing: We are deliberately increasing physical distance between our associates. In all public areas we are asking guests to be respectful of each other and our associates by maintaining social distance (6 feet apart).
Ongoing Training: In addition to training on housekeeping and hygiene protocols, hotel associates are also completing enhanced COVID-19 awareness training.
Guest Rooms: We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.
Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys.
Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, locker rooms, laundry rooms and staff offices.

Travel Flexibility and Our Cancellation Policy:
To make your travel experience as seamless and flexible as possible, Seascape Beach Resort will be offering the following amended cancellation policy.

  • For guests with existing reservations for any future arrival date, we will allow full changes or cancellation without a charge up to 48 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020.
  • For guests making new reservations for any future arrival date, between today and April 30, 2020, we will allow the reservation to be changed or cancelled at no charge up to 48 hours before your scheduled arrival date.
  • Any reservations cancelled after 48 hours may be postponed with no penalty up until December 31st, 2020, as long as the change or cancellation is made by April 30, 2020.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

*Important Information:

  • Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. Please refer to individual property rate rules for details.
  • Please note that changes to the reservation will be subject to availability and any rate differences.
  • The above does not apply to travel associated for meeting attendees. For information regarding group contracts, please connect with our Sales Department.

For the most up to date information, please refer to the links below.

Center for Disease Control & Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html
World Health Organization: https://www.who.int/